Add to Chrome
Customer Review & Testimonial Request Email Templates
Satisfied customers are happy to leave reviews, but they rarely do so without a direct, frictionless prompt. Providing direct links and bulleted prompts makes submitting a glowing testimonial take less than 60 seconds.
Ready-to-Use Email Templates
Click "Copy Email" to paste straight into Gmail or your email client.
The 1-Minute Review Request
Best For: Asking clients right after a successful project launch or delivery.
- Quick favor, {First_Name}?
- How did we do with {Project/Product}?
Recommended Follow-Up Cadence & Delay
Follow this battle-tested delay schedule for optimal response rate:
| Touchpoint | Optimal Delay | Strategic Objective |
|---|---|---|
| Initial Request | Immediately upon a successful milestone or positive feedback | Strike while their satisfaction is at its peak. |
| Gentle Reminder | 5 days later | Brief reminder with direct 1-click review link. |
Never Manually Re-Type These Emails Again
With the Did I Reply? Chrome extension, save these exact templates right inside Gmail compose, insert them in 1 click, and set automated reminders that disappear the instant they reply.
✓ No account or sign-up needed • ✓ Zero data stored on external servers • ✓ 100% private
4 Rules for Maximum Follow-Up Reply Rates
- Provide a direct deep-link that opens the review submission box with 5 stars pre-selected where possible.
- Thank the customer personally regardless of whether they leave a review.
Frequently Asked Questions
What is the best time to ask for a review? +
Right after a positive outcome or compliment—never when resolving a support ticket.